Your roof is a very important part of your home or business. So, naturally, you’ll need the right roofing contractor for your roofing needs if your property needs repairs, re-roofing or other roofing services. Before hiring anyone, it’s vital that you ask the right questions so that you have all of the information you need to make the right decision for you.
What To Ask Your Roofing Company Before Hiring Them
Before you hire a roofer, always do your research. Look at their website, read through their reviews, look at the services they offer and so on. There are many ways in which you can get the information you need:
- View Their Google Business Profile. This is one of the easiest options, as it only takes a minute to find – just Google their company name and view their Google Business Profile, which will appear alongside their results. The mere presence of a profile is a good sign, as it shows that the company took the time to create a helpful profile for potential clients like you. Look through the information listed, including their star ratings and client reviews.
- Browse Their Website. Look through their website and read about the company’s services, story, past projects and other qualities that are important to you.
- Check Their Frequently Asked Questions. FAQs are particularly important, as you may find answers to your questions here.
While checking the sources mentioned above is a great way to get information, one of the best methods to get the clear, specific answers you need is to speak to your potential roofing contractors directly. Consider checking their Google Business Profile and their website before you contact them so that you can formulate a list of roofing questions to ask, as this will save everyone time and help you quickly get the answers you need.
Here are a few you can consider to get you started:
What Roofing Products Do You Use? The products and materials your roofers use will significantly affect your roof’s durability, aesthetics and longevity. Ask about high-quality products that people trust, like Colorsteel and Color Cote products, which are known for their excellent quality and ability to stay strong in New Zealand’s climate.
How Long Will My New Roof Last? Of course, you want your roof to be strong and reliable for a very long time. The projected lifespan of your roof will depend on various factors, including the skills of your roofing contractors, the materials and products they use, the weather in your area, overhanging trees and other variables. Insurance companies generally estimate that a roof in New Zealand should last around 50 years.
Ask your contractors if they can provide you with a comprehensive Roof Report and if it’ll be accepted by your insurance company.
What Warranties Do You Offer? Ask about the warranties provided for roofing materials and work. For instance, New Zealand Steel places a 20-year warranty on its materials, while screws, nails and fittings are under warranty for ten years.
Can You Provide References From Past Clients? Requesting references allows you to gauge the contractor’s track record and customer satisfaction. Speaking with past clients can provide valuable insights into the contractor’s quality of work.
Another easy way to check reputation, mentioned above, is to view the reviews on their Google Business Profile.
Are You Licensed? Ensuring that your contractor is licensed and carries adequate insurance is crucial for your protection. It’s important to verify their credentials and confirm that they have the necessary coverage in place.
What Is The Projected Timeline For My Roofing Project? Discuss the scope of the work you need for your NZ roof, and ask about how long the work will take. This will allow you to plan accordingly. Talk about the start date, expected duration and what schedule works for you and them. Remember that this time frame will only be an estimate, and it’s important to be flexible and patient if any delays happen. Weather and other uncontrollable factors can disrupt a project’s timeline.
How Will We Communicate During The Project? From total roof replacements to simple roof repairs, communication is paramount. Ask about the best ways to stay in touch throughout the entire process and how you’ll communicate with each other to avoid misunderstandings and stay on track.
How Do You Handle Issues Or Changes During Roofing Projects? If any unexpected issues or challenges arise during the project, what’s your contractor’s process? Understanding that they’ll handle issues calmly and professionally can give you peace of mind.
Finding The Right Roofing Contractor For Your NZ Roofing Needs
Does your roof need some work? We at Huston Cross would love to discuss how we can help you. We’ll be happy to answer questions regarding our products, warranties, processes and anything else that concerns you.
To reach our friendly team, please don’t hesitate to call us on 03-331-6578 or use our contact page.
Huston Cross: Local roofing contractors you can trust.
